Delivery, Refunds & Exchanges
Delivery for all orders over $60 within Australia is free, whilst all other orders are charged at $4.95.
International delivery fees are set at $19.95.
Delivery will take 3-6 business days for orders within Australia. For international orders, delivery times vary from 10-16 business days.
Refunds and exchanges are made at the sole discretion of Urban Life International.
Please contact us should you wish to return or exchange a product. This must be done within 30 days of receiving it and it must be returned unused, unopened and still in resalable condition.
Returns will be processed within 3 business days, if approval has been given by a representative of Urban Life International.
Your rights under the Australian Consumer Law are not affected.