Delivery, Refunds & Exchanges

Delivery for all orders over $60 within Australia is free, whilst all other orders are charged at $4.95.

International delivery fees are set at $19.95.

Delivery will take 3-6 business days for orders within Australia.  For international orders, delivery times vary from 10-16 business days.

Refunds and exchanges are made at the sole discretion of Urban Life International.

Please contact us should you wish to return or exchange a product. This must be done within 30 days of receiving it and it must be returned unused, unopened and still in resalable condition. 

Returns will be processed within 3 business days, if approval has been given by a representative of Urban Life International.

Your rights under the Australian Consumer Law are not affected.